PT RFB Raih Posisi Pertama Sebagai Pialang Teraktif | OBROLANBISNIS.com — PT. Rifan Financindo Berjangka kembali menduduki posisi sebagai Pialang Teraktif Nomor 1 untuk dua kategori, yaitu Pialang Gabungan Teraktif dan Pialang Bilateral.
Posisi teratas ini berdasarkan jumlah transaksi 10 pialang teraktif yang menjadi anggota PT Bursa Berjangka Jakarta (Jakarta Futures Exchange) dan PT Kliring Berjangka Indonesia (Persero).
Pimpinan Cabang RFB Medan, Sonya Kadarmanik mengatakan bahwa loyalitas nasabah menjadi kunci utama mempertahankan posisi penting ini.
Terutama dalam menghadapi masa-masa penuh tantangan seperti beberapa waktu lalu, layanan Prima Perusahaan teruji dalam menjaga dan merawat nasabah.
“Kami mengucapkan terimakasih yang tak terhingga kepada seluruh nasabah PT. RFB, khususnya RFB Medan yang tetap memilih loyal bersama RFB hingga saat ini” tandasnya.
Penyempurnaan Layanan
Berdasarkan Surat Keputusan Kepala Bappebti nomor 3 tahun 2022 pada 8 April 2022 dan Surat Keputusan Kepala Bappebti nomor 4 tahun 2022 pada 18 April 2022, pembekuan kegiatan usaha PT Rifan Financindo Berjangka telah dicairkan, begitu pula dengan izin Wakil Pialang Berjangka PT Rifan Financindo Berjangka juga telah aktif kembali.
Sejak saat itu, PT RFB telah dapat melakukan penerimaan nasabah baru dan menjalankan aktivitas operasionalnya secara normal.
Dalam rangka memenuhi komitmen penyempurnaan layanan transaksi dalam rangka meningkatkan kepuasan nasabah dan pelaksanaan tata kelola Perusahaan yang baik maka PT RFB melakukan pembenahan dari sisi internal dan sedang mengembangkan sistem layanan yang lebih baik lagi, antara lain Penyempurnaan Standar Operasional dan Prosedur; Peningkatan Kualitas SDM; mekanisme edukasi di lapangan dan penyempurnaan sistem layanan yang lebih cepat dan efisien. Di antaranya pengembangan sistem transaksi berbasis OTP (one time passsword) dan online withdrawal system.
Dengan layanan yang semakin cepat, terukur dan efisien diharapkan dapat meningkatkan kenyamanan transaksi nasabah. Selain itu, peningkatan mutu kualitas SDM dan menargetkan 1000 Wakil Pialang Berjangka per tahun secara bertahap.
Kedepan PT RFB akan memantapkan diri sebagai Pialang Berjangka dengan Wakil Pialang Berjangka terbanyak di Indonesia. ***
PT RFB Wins First Position as Most Active Broker | OBROLANBISNIS.com — PT. Rifan Financindo Futures is again in the position of Number 1 Most Active Broker for two categories, namely the Most Active Joint Broker and Bilateral Broker.
This top position is based on the number of transactions of the 10 most active brokers who are members of the PT Bursa Berjangka Jakarta (Jakarta Futures Exchange) and PT Kliring Berjangka Indonesia (Persero).
RFB Medan Branch Manager, Sonya Kadarmanik said that customer loyalty is the main key to maintaining this important position.
Especially in the face of challenging times like some time ago, the Company’s Prima services have been tested in maintaining and caring for customers.
“We express our infinite gratitude to all customers of PT. RFB, especially RFB Medan, who still choose to be loyal to RFB until now,” he said.
Service Improvement
Based on the Decree of the Head of CoFTRA number 3 of 2022 on April 8, 2022 and the Decree of the Head of CoFTRA No. 4 of 2022 on April 18 of 2022, the suspension of the business activities of PT Rifan Financindo Futures has been disbursed, as well as the permit of the Deputy Futures Broker of PT Rifan Financindo Futures has also been active again.
Since then, PT RFB has been able to accept new customers and carry out its normal operational activities.
In order to fulfill the commitment to improve transaction services in order to increase customer satisfaction and the implementation of good corporate governance, PT RFB is making improvements from the internal side and is developing an even better service system, including Improvement of Operational Standards and Procedures; Human Resources Quality Improvement; education mechanisms in the field and improving service systems that are faster and more efficient. These include the development of an OTP (one time password)-based transaction system and an online withdrawal system.
With faster, scalable and efficient services, it is expected to increase the convenience of customer transactions. In addition, gradually improving the quality of human resources and targeting 1000 Futures Broker Representatives per year.
In the future, PT RFB will establish itself as a Futures Broker with the most Representatives of Futures Brokers in Indonesia. ***
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