Ninja Xpress Catatkan 35% Kenaikan Pengiriman Selama Ramadan 2022 | OBROLANBISNIS.com — Ninja Xpress, perusahaan jasa pengiriman last-mile terkemuka di Indonesia, mencatat kenaikan pengiriman lebih dari 35% selama Ramadan tahun 2022.
Customized solutions yang baru saja diperkenalkan, menjadi salah satu faktor pendukung peningkatan volume adalah wujud obsesi Ninja Xpress dalam mengantarkan kesuksesan bagi UKM lokal dengan memberikan solusi sesuai lini bisnis.
CMO Ninja Xpress, Andi Djoewarsa menuturkan, seiring dengan tatanan normal baru dan mulai pulihnya aktivitas perekonomian, UKM/shipper dari berbagai lini bisnis telah mempercayakan inovasi pemasaran bisnis mereka kepada Ninja Xpress melalui customized solutions agar terus bertumbuh.
“Keinginan untuk mendengarkan kebutuhan shipper dan memberikan solusi dari tantangan yang mereka hadapi membuat Ninja Xpress mencatatkan kenaikan jumlah pengiriman yang signifikan mencapai lebih dari 35% pada Ramadan tahun ini,” sebut Andi.
Kenaikan ini juga didukung dengan data dari Kementerian Koordinator Perekonomian yang mencatat kenaikan indeks belanja masyarakat Indonesia sebesar 31% dari level 159,9 pada Ramadan 2021 ke level 179,4 pada Ramadan 2022.
Pengiriman Ninja Xpress selama Ramadan 2022, masih didominasi oleh kategori produk fashion, seperti pakaian, sepatu, tas, kemudian kosmetik, perawatan diri, perlengkapan rumah tangga dan obat suplemen/herbal.
Shipper dari provinsi Jawa Barat, Jawa Tengah, dan DKI Jakarta masih menjadi daerah pengiriman terbanyak sejak tahun 2020. Sementara itu provinsi yang menjadi daerah tujuan pengiriman terbanyak adalah Jawa Barat, Jawa Timur, dan Banten.
INFO BISNIS: Telkomsel Awards 2022
Inisiatif customized solutions berawal dari komitmen Ninja Xpress yang mendengarkan kebutuhan setiap shipper dari lini bisnis berbeda yang ternyata mengalami tantangan pemasaran berbeda-beda pula.
Shipper dapat memanfaatkan layanan ini untuk mengkaji kembali potensi bisnis dan pasar, keunggulan produk, tantangan dan tingkat kematangan bisnis untuk menemukan strategi pemasaran yang paling tepat.
“Customized solutions Ninja Xpress telah membantu kami menggali kembali potensi bisnis kemudian memberikan perencanaan pemasaran yang lebih terarah dan komprehensif. Sebagai UKM yang masih membutuhkan banyak bantuan di setiap tahap pengembangan, Ninja Xpress terus mendampingi selama pelaksanaan sehingga kami berhasil meningkatkan penjualan,” ungkap Widya Pangestika, Social Media Specialist dari HR Group (Dr. O), salah satu Shipper Ninja Xpress.
Ninja Xpress menyediakan layanan Customized Solutions melalui Creative Business Solutions di antaranya dengan memberikan fasilitas Paid Ads, Videotron, dan Media Partnership untuk dukungan iklan offline dan online, kolaborasi bersama Macro Influencer/KOL untuk program Live Selling, Bazaar Booth activity dalam penyelenggaraan events, pengambilan foto dan video produk secara profesional di Creative Hub, hingga layanan konten media sosial.
Untuk memastikan shipper mendapatkan kemudahan dan kenyamanan penyelesaian masalah yang bebas drama, Customer Care Ninja Xpress memberikan respon cepat atau tanggapan balik selama 30 detik melalui telepon, 3 menit melalui platform chat, 2 jam melalui email, dan maksimal 2×24 jam setiap hari.
Tidak hanya itu, Ninja Xpress juga akan selalu berusaha menghadirkan Resolusi Tepat bagi setiap kebutuhan shipper ataupun konsumen. Semua dukungan tersebut diberikan secara gratis kepada UKM yang tergabung di dalam ekosistem Ninja Xpress ataupun yang baru mendaftar melalui selalusiap.ninjaxpress.id. ***
Ninja Xpress Records 35% Increase in Delivery During Ramadan 2022 | OBROLANBISNIS.com — Ninja Xpress, the leading last-mile delivery service company in Indonesia, recorded a shipment increase of more than 35% during Ramadan in 2022.
Customized solutions, which have just been introduced, become one of the factors supporting the increase in volume, which is a manifestation of Ninja Xpress’ obsession in delivering success for local SMEs by providing solutions according to business lines.
Ninja Xpress CMO, Andi Djoewarsa said, in line with the new normal order and economic activity began to recover, SMEs/shippers from various business lines have entrusted their business marketing innovations to Ninja Xpress through customized solutions so that they continue to grow.
“The desire to listen to shippers’ needs and provide solutions to the challenges they face has made Ninja Xpress recorded a significant increase in the number of shipments reaching more than 35% this Ramadan,” said Andi.
This increase is also supported by data from the Coordinating Ministry for the Economy which recorded an increase in the Indonesian people’s spending index by 31% from a level of 159.9 in Ramadan 2021 to a level of 179.4 in Ramadan 2022.
Ninja Xpress deliveries during Ramadan 2022 are still dominated by fashion product categories, such as clothing, shoes, bags, then cosmetics, personal care, household supplies and supplement/herbal medicines.
Shippers from the provinces of West Java, Central Java, and DKI Jakarta are still the most shipping areas since 2020. Meanwhile, the provinces that have the most delivery destinations are West Java, East Java, and Banten.
The customized solutions initiative started with Ninja Xpress’s commitment to listen to the needs of every shipper from different business lines who actually experience different marketing challenges.
Shippers can take advantage of this service to review business and market potential, product advantages, challenges and business maturity levels to find the most appropriate marketing strategy.
“Ninja Xpress’ customized solutions have helped us explore business potential and then provide a more targeted and comprehensive marketing plan. As an SME that still needs a lot of help at every stage of development, Ninja Xpress continues to assist during implementation so that we are successful in increasing sales,” said Widya Pangestika, Social Media Specialist from HR Group (Dr. O), one of the Shippers of Ninja Xpress.
Ninja Xpress provides Customized Solutions services through Creative Business Solutions including by providing Paid Ads, Videotron, and Media Partnership facilities for offline and online advertising support, collaboration with Macro Influencers/KOL for Live Selling programs, Bazaar Booth activity in organizing events, taking photos. and professional product videos on Creative Hub, to social media content services.
To ensure shippers get the convenience and comfort of drama-free problem solving, Customer Care Ninja Xpress provides a fast response or feedback for 30 seconds by telephone, 3 minutes via chat platform, 2 hours via email, and a maximum of 2×24 hours every day.
Not only that, Ninja Xpress will also always try to present the Right Resolution for every shipper or consumer need. All of this support is provided free of charge to SMEs who are members of the Ninja Xpress ecosystem or who have just registered through always ready.ninjaxpress.id. ***
[rel/OB2]
#Bisnis
#Pengiriman
#InfoBisnis
