28 Tahun Telkomsel: Bersama Jadi Terdepan Membuka Peluang Inklusi Ekosistem Digital Indonesia | OBROLANBISNIS.com — Tepatnya hari ini, 26 Mei 2023, Telkomsel genap berusia ke 28 tahun.
Selama 28 tahun Telkomsel hadir mendampingi masyarakat dan konsisten untuk terus bergerak maju berkontribusi untuk kemajuan bangsa.
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Dalam perjalanan tersebut, Telkomsel terus memperkuat perannya sebagai penyedia layanan dan solusi gaya hidup digital mobile kelas dunia yang terpercaya melalui layanan dan solusi digital mobile inovatif yang melebihi ekspektasi para pengguna, menciptakan nilai lebih bagi para shareholder, serta mendukung pertumbuhan ekonomi bangsa.
Memaknai usia 28 tahun ini, Telkomsel mengusung semangat #BersamaJadiTerdepan untuk membuka semua peluang kemajuan dalam memperkuat inklusi ekosistem digital di Indonesia secara berkelanjutan melalui tiga pilar digital, yakni sebagai penyedia Digital Connectivity, Digital Platform, dan Digital Service yang andal untuk menghadirkan solusi serta inovasi layanan yang sesuai kebutuhan masyarakat.
Direktur Utama Telkomsel, Hendri Mulya Syam mengatakan, segenap manajemen dan karyawan Telkomsel menyampaikan rasa syukur serta apresiasi yang luar biasa atas kepercayaan para pelanggan, masyarakat, shareholder, dan seluruh stakeholder lainnya yang selama 28 tahun ini selalu setia mengandalkan serta berkolaborasi bersama Telkomsel, dan #BersamaJadiTerdepan membuka semua peluang kemajuan di tiap fase kehidupan.
“Di usia 28 tahun ini, Telkomsel akan melanjutkan langkah transformasi dalam menguatkan inklusi ekosistem digital Indonesia, mendorong pemanfaatan teknologi terkini, serta memajukan iklim industri telekomunikasi dan digital yang semakin sehat,” sebut Hendri.
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Transformasi Telkomsel hingga usia 28 tahun sebagai perusahaan telekomunikasi telah didorong dengan memastikan ketersediaan infrastruktur jaringan berteknologi broadband terdepan yang merata, setara, dan andal hingga pelosok negeri.
Langkah nyata tersebut telah diwujudkan dengan melakukan peningkatan/pengalihan (upgrade) layanan jaringan 3G ke 4G/LTE pada 504 kota/kabupaten di Indonesia yang sudah dimulai sejak tahun 2022 dan akan segera dituntaskan pada pertengahan 2023.
Komitmen tersebut juga telah mendapat pengakuan dari Ookla® Speedtest Awards™ 2022 yang menobatkan Telkomsel meraih penghargaan terbaik sebagai Fastest Mobile Network, Best Mobile Coverage, dan Best Mobile Network. Telkomsel juga secara bertahap dan terukur terus memperluas ketersediaan jaringan serta layanan broadband terkini 5G di Indonesia.
Saat ini, Telkomsel telah menggelar 280 BTS 5G yang tersebar di 69 kota di Indonesia. Belum lama ini, jaringan 5G Telkomsel juga dipercaya untuk mendukung Kementerian Kesehatan RI dalam uji coba 5G Robotic Telesurgery pertama di Indonesia.
Semangat Telkomsel untuk terus bersama jadi terdepan dalam membuka lebih banyak peluang bagi pelanggan dalam mendapatkan akses broadband yang andal, terus tercermin pada konsistensi perusahaan untuk mewujudkan berbagai upaya sinergi dan integrasi.
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Salah satu wujud nyata tersebut yakni dengan berproses menghadirkan inisiatif layanan Fixed Mobile Convergence (FMC) melalui penandatanganan Perjanjian Pemisahan Bersyarat (Conditional Spin-off Agreement/CSA) dengan TelkomGroup untuk mengintegrasikan layanan IndiHome ke Telkomsel, dan diharapkan keseluruhan proses dapat segera dirampungkan.
Integrasi layanan fixed broadband dan mobile ke dalam satu jaringan serta layanan diharapkan memungkinkan masyarakat memperoleh layanan broadband yang lebih luas, di mana pelanggan dapat berpindah tempat dengan bebas tanpa khawatir kehilangan layanan, demi mewujudkan inklusi digital.
Hendri lebih lanjut menambahkan, seiring dengan pertumbuhan pendapatan dari bisnis digital yang kini telah berkontribusi lebih dari 84,4 persen dari total pendapatan perusahaan, Telkomsel konsisten melanjutkan peta jalan transformasi melalui perluasan portofolio bisnis digital.
Salah satunya melalui INDICO sebagai anak usaha pada sektor digital sekaligus holding company yang menaungi sejumlah anak perusahaan dari emerging portofolio bisnis vertikal Telkomsel di sektor digital, seperti Fita (health-tech), Kuncie (edu-tech), dan Majamojo (gaming).
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Kini, INDICO tengah mengembangkan ekosistem digital Indonesia di sektor agrikultur melalui pengembangan Platform Digital Food Ecosystem (DFE). Platform ini mengimplementasikan solusi pertanian berbasis teknologi di 40 hektar sawah di Kabupaten Wonogiri yang turut memberdayakan sekitar 50 petani padi lokal untuk meningkatkan produktivitas produk pertanian.
Telkomsel senantiasa tetap relevan menghadapi berbagai tantangan di industri telekomunikasi dengan bertransformasi ke arah bisnis digital, baik untuk segmen Business-to-Business (B2B) maupun Business-to-Consumer (B2C).
Sejumlah langkah yang dilakukan antara lain dengan memperkuat platform digital layanan MyTelkomsel yang mampu memetakan profiling kebutuhan tiap pelanggan.
Selain itu, untuk layanan digital lifestyle, Telkomsel juga memperluas model bisnis layanan streaming video MAXstream yang kini memperkuat peran menjadi publisher sejumlah film yang tayang di bioskop, yang berkolaborasi dengan sejumlah rumah produksi dan sineas lokal.
Untuk segmen B2B, melalui unit bisnis Telkomsel Enterprise yang fokus menghadirkan solusi bisnis untuk pelanggan korporasi, industri, serta Usaha Mikro, Kecil dan Menengah (UMKM), hingga instansi pemerintah, melalui portofolio layanan lengkap yang dapat disesuaikan, mulai dari layanan konektivitas, advanced network services termasuk private network, solusi komunikasi dan kolaborasi, consumer insight, digital advertising, financial services, cloud management, cyber security, fleet management dan Internet of Things (IoT).
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Dalam menjaga proses bisnis berkelanjutan (sustainable business) yang memiliki dampak bernilai tambah bagi masyarakat dan lingkungan, serta mewujudkan keselarasan bisnis Telkomsel dengan keberlangsung lingkungan hidup yang mengacu pada penerapan prinsip Environment, Social dan Governance (ESG), Telkomsel meluncurkan inisiatif tanggung jawab sosial ‘Telkomsel Jaga Bumi’ dengan program unggulan yang mencakup pengelolaan waste management, carbon offset, digitalization support ekosistem hutan bakau (mangrove), hingga program dalam membantu mengurangi emisi karbon di Indonesia melalui program bundling paket data Telkomsel dengan motor listrik.
Telkomsel senantiasa memastikan pengembangan sumber daya manusia sebagai aset utama untuk memiliki kapabilitas yang unggul di sektor industri digital.
Hal tersebut tercermin juga melalui perluasan struktur organisasi untuk talenta yang memiliki keahlian berbasis teknologi digital, seperti Data Scientist, UI/UX Designer, Digital Marketing Specialist, Software Developer, hingga Machine Learning Engineer.
Sejumlah solusi dan layanan kepada pelanggan juga dihasilkan dari inovasi inhouse project para talenta di Telkomsel, seperti layanan Telkomsel MSight dan produk prabayar digital By.U.
Untuk mewadahi semangat inovasi tersebut, Telkomsel menggelar Program Polaris Ideation yang membuka ide dari karyawan, yang nantinya difasilitasi mulai dari mentorship, bootcamp, pendanaan, hingga reward.
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“Kami akan terus menjaga kepercayaan yang telah diberikan dalam melayani dan mendampingi seluruh Bangsa Indonesia untuk #BersamaJadiTerdepan memajukan ekosistem digital di Tanah Air. Ke depan, kami berkomitmen terus bertumbuh dan berkembang, membuka lebih banyak peluang kemajuan yang berkelanjutan bagi bangsa, serta konsisten mengambil peran terdepan dalam menguatkan pertumbuhan inklusi ekosistem digital nasional secara lebih menyeluruh,” ucap Hendri.
Berbagi kemeriahan hari jadi ke 28 sekaligus mengapresiasi seluruh pelanggan setia, Telkomsel menghadirkan beragam program loyalitas pelanggan yang dapat diperoleh dengan menukarkan Telkomsel Poin, seperti Promo Kuota Hepi untuk bisa mendapatkan ekstra data 28 GB, Promo Anniversary Flash Sale untuk mendapatkan diskon spesial di 33 mitra pilihan seperti McDonalds, KFC, Eatlah, Hoka Hoka Bento dan lainnya, hingga Program Anniversary Give Away untuk mendapatkan pulsa senilai Rp 50 ribu.
Untuk info lebih lanjut terkait seluruh program loyalitas tersebut dapat diakses melalui Aplikasi MyTelkomsel, akun Instagram @telkomselpoin dan @telkomsel. ***
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28 Years of Telkomsel: Being the Leader Together Opens Opportunities for Inclusion of the Indonesian Digital Ecosystem | OBROLANBISNIS.com — Exactly today, May 26 2023, Telkomsel turns 28 years old.
For 28 years, Telkomsel has been there to assist the community and is consistent in continuing to move forward to contribute to the progress of the nation.
In this journey, Telkomsel continues to strengthen its role as a trusted provider of world-class digital mobile lifestyle services and solutions through innovative mobile digital services and solutions that exceed user expectations, create added value for shareholders, and support the nation’s economic growth.
In interpreting the age of 28, Telkomsel carries the spirit of #BersamaJadiTerdepan to open up all opportunities for progress in strengthening digital ecosystem inclusion in Indonesia in a sustainable manner through three digital pillars, namely as a reliable provider of Digital Connectivity, Digital Platform and Digital Service to present solutions and service innovation. that suit the needs of society.
President Director of Telkomsel, Hendri Mulya Syam said, all Telkomsel management and employees express their gratitude and extraordinary appreciation for the trust of customers, the public, shareholders and all other stakeholders who for the past 28 years have always relied on and collaborated with Telkomsel, and # TogetherBeingLeader opens all opportunities for progress in every phase of life.
“At the age of 28, Telkomsel will continue its transformation steps in strengthening the inclusion of Indonesia’s digital ecosystem, encouraging the use of the latest technology, and advancing a healthier climate for the telecommunication and digital industry,” said Hendri.
Telkomsel’s transformation until its 28th year as a telecommunications company has been driven by ensuring the availability of network infrastructure with advanced broadband technology that is equitable, equal and reliable throughout the country.
This concrete step has been realized by upgrading/upgrading 3G to 4G/LTE network services in 504 cities/districts in Indonesia which started in 2022 and will soon be completed in mid-2023.
This commitment has also received recognition from the Ookla® Speedtest Awards™ 2022 which won Telkomsel the best awards as Fastest Mobile Network, Best Mobile Coverage, and Best Mobile Network. Telkomsel also gradually and measurably continues to expand the availability of the latest 5G broadband network and services in Indonesia.
Currently, Telkomsel has deployed 280 5G BTS spread across 69 cities in Indonesia. Not long ago, Telkomsel’s 5G network was also trusted to support the Indonesian Ministry of Health in the first 5G Robotic Telesurgery trial in Indonesia.
Telkomsel’s spirit to continue to be at the forefront of opening more opportunities for customers to get reliable broadband access is continuously reflected in the company’s consistency in realizing various synergy and integration efforts.
One of these concrete manifestations is the process of presenting the Fixed Mobile Convergence (FMC) service initiative through the signing of a Conditional Spin-off Agreement (CSA) with TelkomGroup to integrate IndiHome services with Telkomsel, and it is hoped that the entire process can be completed soon.
It is hoped that the integration of fixed broadband and mobile services into one network and service will enable the public to obtain broader broadband services, where subscribers can move freely without worrying about losing service, in order to realize digital inclusion.
Hendri further added, along with revenue growth from the digital business which has now contributed more than 84.4 percent of the company’s total revenue, Telkomsel consistently continues its transformation roadmap through expanding its digital business portfolio.
One of them is through INDICO as a subsidiary in the digital sector as well as a holding company that houses a number of subsidiaries from Telkomsel’s emerging vertical business portfolio in the digital sector, such as Fita (health-tech), Kuncie (edu-tech), and Majamojo (gaming).
Now, INDICO is developing Indonesia’s digital ecosystem in the agricultural sector through the development of the Digital Food Ecosystem (DFE) Platform. This platform implements technology-based agricultural solutions in 40 hectares of rice fields in Wonogiri Regency which also empowers around 50 local rice farmers to increase the productivity of agricultural products.
Telkomsel has always remained relevant in facing various challenges in the telecommunications industry by transforming towards a digital business, both for the Business-to-Business (B2B) and Business-to-Consumer (B2C) segments.
A number of steps have been taken, including strengthening the MyTelkomsel service digital platform which is able to map the profiling needs of each customer.
Apart from that, for digital lifestyle services, Telkomsel has also expanded its MAXstream video streaming service business model which is now strengthening its role as a publisher of a number of films showing in theaters, in collaboration with a number of production houses and local filmmakers.
For the B2B segment, through the Telkomsel Enterprise business unit which focuses on providing business solutions for corporate, industrial, and Micro, Small and Medium Enterprises (MSMEs) customers, to government agencies, through a complete portfolio of services that can be customized, ranging from connectivity services, advanced network services including private network, communication and collaboration solutions, consumer insight, digital advertising, financial services, cloud management, cyber security, fleet management and Internet of Things (IoT).
In maintaining sustainable business processes (sustainable business) that have added-value impacts on society and the environment, as well as realizing Telkomsel’s business alignment with environmental sustainability which refers to the application of the principles of Environment, Social and Governance (ESG), Telkomsel launched a social responsibility initiative ‘Telkomsel Jaga Bumi’ with a flagship program that includes waste management, carbon offsets, digitalization support for mangrove forest ecosystems (mangrove), to programs to help reduce carbon emissions in Indonesia through Telkomsel’s data package bundling program with electric motors.
Telkomsel always ensures the development of human resources as the main asset to have superior capabilities in the digital industry sector.
This is also reflected through the expansion of the organizational structure for talents with digital technology-based expertise, such as Data Scientists, UI/UX Designers, Digital Marketing Specialists, Software Developers, to Machine Learning Engineers.
A number of solutions and services to customers are also generated from in-house project innovations for talents at Telkomsel, such as the Telkomsel MSight service and the By.U digital prepaid product.
To accommodate this spirit of innovation, Telkomsel is holding the Polaris Ideation Program which opens up ideas from employees, which will be facilitated starting from mentorship, bootcamp, funding, to rewards.
“We will continue to maintain the trust that has been given in serving and assisting the entire Indonesian Nation to #TogetherBecomeToward advancing the digital ecosystem in the country. Going forward, we are committed to continuing to grow and develop, opening up more opportunities for sustainable progress for the nation, and consistently taking a leading role in strengthening the growth of the inclusion of a more comprehensive national digital ecosystem,” said Hendri.
Sharing the joy of the 28th anniversary while appreciating all loyal customers, Telkomsel presents a variety of customer loyalty programs that can be obtained by exchanging Telkomsel Points, such as the Hepi Quota Promo to get an extra 28 GB of data, Anniversary Flash Sale Promo to get special discounts at 33 selected partners such as McDonalds, KFC, Eatlah, Hoka Hoka Bento and others, to the Anniversary Give Away Program to get credit worth IDR 50,000.
For further information regarding all of these loyalty programs, you can access them through the MyTelkomsel Application, Instagram accounts @telkomselpoin and @telkomsel. ***
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